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International Journal of Business, Education, Technology and Sciences

Volume no. 1 | 2023/12
Issue no. 1


Title
Effects of Sales Promotion on Consumers' Buying Behavior on Online Food Delivery Application in Lipa City, Batangas
Author
Fregia Mari Q. Rubico and Elricko L. Colendra
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Abstract
This study aims to know the effect of sales promotion on consumers' buying behavior on online food delivery applications in Lipa City, Batangas. To serve the purpose of the study, a quantitative descriptive design was used. An online survey was distributed to 200 chosen Lipeños who use online food delivery applications and sales promotion tools following a non- probabilistic purposive sampling technique. Then, the statistical tools used to collect and analyze the respondents' data were frequency and percentage, ranking, weighted mean, Pearson's test, and the Likert scale. Based on the result, the respondents agreed upon the effect of sales promotion on online food delivery applications in terms of discounts, coupons, and buy one get one free. Also, the respondents agreed with consumers' buying behavior in terms of brand loyalty and brand switching. Moreover, sales promotion in online food delivery applications have high significant relationships to their responses on consumers’ buying behavior in terms of brand loyalty and brand switching. Lastly, the strategies to enhance the usefulness of online food delivery applications of establishment in Lipa City was proposed.
Keywords
online food delivery applications, sales promotion tools, consumers’ buying behavior, brand loyalty, switching
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